What to do:

If your account has been compromised, follow these simple steps in order to help prevent any future attempts.

  • Report the situation immediately to our Gustazos Customer Support team by submitting a ticket here.

  • Change your password. See the How to change my password article here.

If you suspect that your credit card has been compromised, let us know and contact your bank immediately to request an investigation.

Whenever a Customer Support agent receives an email from a customer claiming that the account has been compromised or that there are unauthorized purchases done with his/her credit card, we automatically put a ban on the account in order to prevent any further purchases from that account.

Gustazos takes security very seriously and we aim to make your purchases as safe as possible. Our fraud detection team is always on the lookout for any suspicious transactions on our site.