When a Gustazo expires, the first thing to do is to keep calm.

Then, you can check the About this Gustazo section of the promotion you acquired because some promotions are non-refundable upon purchase, like hotels and events.

Even though a promotion has expired, it does not mean that you will lose the opportunity of redeeming it. We encourage our customers to contact the merchant and verify with them if they will allow the redemption. You'd be surprised as to how much they will welcome you to experience their business!

If for any reason they will not allow to redeem after the expiration date, please contact us with the redemption code and a brief description of the situation. One of our Customer Support Agents will take a look at your case and let you know the options you have.