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The dates of my reservation are wrong

Modified on: Tue, Jun 16, 2026 at 4:40 PM

When selecting a date for your hotel stay, the system will show you the date you've chosen several times throughout the booking process. This way, it's easy to make sure everything is correct!


Unavailable dates will always appear in black on the calendar. If you happen to try to book a date that isn't available, don't worry — the system won't let you proceed. You'll only be able to choose from the available dates, which are marked in blue.


If you realize that you've selected the wrong date for your reservation, check if the promotion you purchased allows for a date change. If this option is available, you can consult this article for more information.


If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help you have the best experience possible!



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Base de Conocimiento Artículo
← Inicio / Solution home / Hotels / FAQS / The dates of my reservation are wrong

The dates of my reservation are wrong

Modified on: Tue, Jun 16, 2026 at 4:40 PM

When selecting a date for your hotel stay, the system will show you the date you've chosen several times throughout the booking process. This way, it's easy to make sure everything is correct!


Unavailable dates will always appear in black on the calendar. If you happen to try to book a date that isn't available, don't worry — the system won't let you proceed. You'll only be able to choose from the available dates, which are marked in blue.


If you realize that you've selected the wrong date for your reservation, check if the promotion you purchased allows for a date change. If this option is available, you can consult this article for more information.


If you have any further questions or need assistance, please don't hesitate to reach out to us. We're here to help you have the best experience possible!



Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.